Customer Service system

mAKE YOUR CUSTOMERS HAPPY

The system makes it possible to register, store, analyze, calculate and manage information on services rendered or offered, issue invoices to clients for services rendered according to fact, execution of work or according to tariffs. Track payments for services rendered in order to prevent debts to the company or manage debts.

Manage accounts and payments
Pay for services rendered
Report meter readings
Participate in reconciliations
Streamlined Report faults, submit requests, make enquiries, order additional services and work

One system for all your needs

The system allows to register, store, analyze, calculate and manage information about provided or offered services, issue invoices to clients for provided services according to fact, execution of works or according to tariffs. Track payments for services rendered to avoid or manage debts to the company.

Unlimited tariffs

Unlimited number of tariffs and tariff plans

Integration

Integration of unlimited tariffs into tariff plans

Mass assignment

Mass assignment / modification of tariff plans

Tariff Selection

tariff selection according to different components

Web Environment

The system is implemented in the WEB environment, so you can access it from any workstation or device with Internet connection and browser, if you have an account.

Data Trading

All data trading is done between all internal and external data systems, such as: Bank, Post Office, Supermarkets, Financial Accounting System and other systems used by businesses.

Implemented user rights systems

Implemented user rights systems to ensure that the user can only access the software modules, screen forms or reports that are to be used directly or by the assigned role.

The history of each payer's billings

The history of each payer’s billings, payments, rates, and attribute changes is presented in one place, with each document described in minute detail. Data is recorded on a historical basis, indicating the dates on which it was registered or expired. All documents of each payer are presented in one place (contracts, invoices, applications, correspondence, reminders, etc.). All documents generated by the system and / or loaded into the system are saved. They can be printed or saved at any time (PDF, Word, Excel, etc.). Thanks to the WEB application, external users (payers) can connect to the system and view their own payment history, services provided to them and additional information. Download / print invoices, send and receive messages from the administrator.